Contact us
We’d love to hear from you. Whether you have questions about sizing, orders, shipping, returns, our fabrics, partnership opportunities, or just want to share a kind note about our pieces, our small team is here to help.
support@cozyonook.com For faster support, please include your order number and relevant photos when reaching out about an order or return.
Response Time
Our customer care team works Monday to Friday. We aim to reply within 1–3 business days. Messages sent over weekends and public holidays will be answered on the next working day.
Before reaching out
You may find quick answers on our FAQ page, Shipping & Return Policy and Use & Care pages. These pages cover most common questions about delivery, returns, sizing and fabric maintenance.
For Different Inquiries
- Order, tracking, return & sizing help → support@cozyonook.com
- Affiliate collaboration → See our Affiliate Program page
- Wholesale & bulk partnership enquiries → support@cozyonook.com
- Media & brand collaboration → support@cozyonook.com
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Thank you for connecting with our little nook. We look forward to your message.